This privacy statement was last updated on February 8, 2019. This privacy statement covers the sites owned and operated by Systems Online LLC including to sites within the domain *.sysonline.com. This policy clarifies what personally identifiable information Systems Online LLC. collects. What personally identifiable information third parties collect, How Systems Online LLC uses the information. With whom Systems Online LLC may share the information. What choices are available to users regarding collection, use and distribution of the information. What types of security procedures are in place to protect the loss, misuse or alteration of information under Systems Online LLC control. How users can correct any inaccuracies in the information
If users have questions or concerns regarding this statement, they can contact us using the information provided on our Contact Us page.
Systems Online LLC is the sole owner of the information collected on any web site withing the domain *.sysonline.com. Systems Online LLC is an electronic parts catalog / eCommerce software provided. Many of the sites within the *.sysonline.com domain that are operated by Systems Online LLC are operated on behalf of Original Equipment Manufacturers for the purpose of sharing technical product information with the OEM's dealers, customers and end users. Systems Online LLC shares your information with these OEM's. Additionally Systems Online LLC may share your information with outside parties in ways that are described in this privacy statement or if we are required to do so by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law, cooperate with law enforcement agencies, or comply with a legal process served on our Web site.
We use email links and telephone contact information located on the "contact us" page and other areas of the site to allow you to contact us directly with any questions or comments you may have. We read every message sent in and try to reply promptly to every one. This information is used to respond directly to your questions or comments. We may also file your comments to improve the site and program, or review and discard the information. Your personal information is only shared with third parties with your explicit permission.
In order to use some parts of the sites located within this domain, a user must first complete the registration form. During registration a user is required to give contact information (such as name and email address). We use this information to contact the user about services on our site for which he has expressed interest. It is optional for the user to provide demographic information (such as income level and gender).
A cookie is a piece of data stored on the user's computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use session ID cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions. Cookies are used to store your preferences and provide you with a better browsing experience. Many of the sites hosted on this domain require cookies in order to function properly. If you do not want to enable cookies in your browser, or do not want to have cookies stored on your commuter then do not browse or utilize any of the sites hosted on this domain.
Like most standard Web site providers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, actions performed, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
We may send some or all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and / or a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications.
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes and our policy.
If a user's personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users' personally identifiable information. This can usually be done at the member information page or by emailing our Customer Support. Or, contact us by telephone or postal mail as provided on the contact page.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
This Web site contains links to other sites. Please be aware that we, Systems Online, Inc. , are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Please keep in mind that whenever you voluntarily disclose personal information online - for example on message boards, through e-mail, or in chat areas - that information can be collected and used by others. In short, by posting personal information online that is publicly accessible, you may receive unsolicited messages from other parties in return.
This Web site takes every precaution to protect our users' information. When users submit sensitive information via the Web site, their information is protected both online and off-line.
When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just 'surfing'.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users' information is protected. Finally, the servers that store personally identifiable information are in a secure environment.