Services


Systems Online provides a host of services to assist manufacturers in leveraging their existing technology investments and extending their capabilities and footprint with Systems Online's state of the art Electronic Parts Catalog products. All of our services are designed to assist your company in obtaining the highest possible return on your electronic parts catalog software investment.



Discovery and Implementation

All of our products come with expert discovery and implementation services provided by our experienced implementation staff. System's experts will assist you in identifying your current process, requirements and capabilities and perform a detailed gap analysis. We will then guide you in streamlining these processes leveraging your existing data, utilizing your capabilities and bridging gaps as we implement your electronic parts catalog or eCommerce solution.



Data Conversion Services

Systems Online's experienced data editing staff can provide one time or ongoing data conversion services. Expert conversion services can be billed hourly, per piece, or quoted fixed fee.



Training and Support services

All of our products are packaged with Training and Support. Systems Online maintains extremely high customer service and satisfaction levels. This is achieved by delivering quality products and properly training and supporting our customers throughout the product life cycle.



Systems Integration

EzParts integrates easily with ERP, PLM and MES systems. Each customer's process flows, procurement and integration needs vary. Our support staff works with your team throughout discovery and implementation to Identify resources, systems and processes and capabilities. Our staff has integrated with most of the common enterprise resource planning applications including, SAP, JDE, MAPICS, BAAN, Oracle, AX and more.



Automated Data Imports

Systems Online provides scripting services to assist manufacturers in eliminating manpower costs associated with importing and updating their data. The EzParts Electronic Parts Catalog Software tools are robust and state of the art. Utilizing the latest technology, Systems Online's staff are trained experts in managing Electronic Parts Catalogs and leveraging existing technology investments. Armed with extensive parts and service knowledge and IT expertise our staff can and will guide you in developing best practices and streamlining workflow according to your needs. Combined with EzParts Electronic Parts and Service Catalog Software's suite of tools, utilities and the ability of our staff to generate and manage automated scripts, your company can achieve the highest level of automation possible for maintaining your Parts and Service Catalog Data and streamline manpower requirements. EzParts Electronic Parts and Service Catalog software allows manufacturers to achieve 100% automated updates and data inserts to their Electronic Parts Catalogs that require virtually no human interaction or manual data entry.



Cloud and Hosting Services

Systems Online maintains multiple state-of-the-art high availability cloud server clusters in Houston, TX. and Boca Raton, FL. for providing hosting services to manufacturers who require 100% up time/high availability for their Electronic Parts Catalogs. Manufacturers are free to host their implementation of the EzParts Electronic Parts Catalog on their servers or have the electronic parts catalog hosted by a third party. Manufacturers who prefer to have managed implementations with high site availability and dedicated bandwidth can select the option of having Systems Online host their EzParts Electronic Parts Catalog Software and Services on Systems Online's dedicated servers located in Cogent Communication's all fiber data centers..